I arrived at 3pm to let this Japanese guest into the apartment. He never requested an early check in until he arrived at the front door. When I arrived just before 3pm, he was trying punch in the code in the keypad to enter. When I informed him that I needed a few minutes to… Continue reading Tried to Hide the Third Unpaid Guest
At 7 a.m. this morning, I received a text from my guest saying that she found ants in her bed, and she felt itchy. I called her back immediately, and asked if I could come over and change the bed for her. She said yes, so I brought with me, a set of new bed… Continue reading Ants In The Sheets
One of the recurring problems is that guests make a reservation for two, but more than two people was in the apartment. Guests allowed their friends to enjoy the apartment with them. A couple brought their infant along with them but didn't pay for their infant on the reservation. This happened to me many times,… Continue reading Booked For 2 Guests, But More Showed Up.
Airbnb is a growing business and has gotten busier and busier. It is good to have a mindset that they will get to you and will help you with your matters. But you will have to wait. I am a Superhost, and it is common that even with the dedicated Superhost helpline, I had to… Continue reading How To Contact Airbnb
How many bottles of shampoo, conditioner, body wash, and hand soap do you have laying around? They don't provide a clean look, and they take up space. They are not ecological, as accumulated bottles take up space in your rental, and make more land wastes. To be more ecological, install a wall dispenser is the… Continue reading No More Messy Bottles- Replace Them With Clean-Looking Wall Dispensers
It is easy to make a good first impression on your guests when you have beautifully folded towels. My favorite way to present my towels is to do a fan shape. This shows your guests that you put in the time and effort to welcome them, and that you really care. I have my guests… Continue reading Fold Your Towels Like A 5-Star Hotel
Semi-gloss white paint has been the go to color for my apartments. I have four studio apartments. They are not big in size, but the white walls make them look clean, big and bright on photos. Semi-gloss white is better than flat white because the shine from the paint will hide small imperfections. Semi-gloss paint… Continue reading Best Paint Color For Your Rental