I arrived at 3pm to let this Japanese guest into the apartment. He never requested an early check in until he arrived at the front door. When I arrived just before 3pm, he was trying punch in the code in the keypad to enter. When I informed him that I needed a few minutes to… Continue reading Tried to Hide the Third Unpaid Guest
At 7 a.m. this morning, I received a text from my guest saying that she found ants in her bed, and she felt itchy. I called her back immediately, and asked if I could come over and change the bed for her. She said yes, so I brought with me, a set of new bed… Continue reading Ants In The Sheets
One of the recurring problems is that guests make a reservation for two, but more than two people was in the apartment. Guests allowed their friends to enjoy the apartment with them. A couple brought their infant along with them but didn't pay for their infant on the reservation. This happened to me many times,… Continue reading Booked For 2 Guests, But More Showed Up.